Start the conversation.
Bring the business need, technical issue, or project context. MP Technology will help determine the right level of support, advisory, or managed service engagement.
Business inquiries
Managed IT, co-managed IT, project work, advisory, and solution discussions.
Client support
Active client issues and service requests are handled through the support portal.
Direct contact
Call (234) 803-8770 for time-sensitive business discussions.
Service status
Published maintenance notices and service status information are available online.
Send the details.
Share the technical need, business context, and timing. MP Technology will review the request and determine the appropriate next step.
Business and project inquiries
Managed IT, co-managed IT, on-demand support, infrastructure work, security, cloud projects, and advisory discussions.
Existing client support
Active support needs are handled through the Support Center.
Follow-up and next steps.
Review
The request is reviewed for service area, context, and timing.
Follow-up
MP Technology follows up when more context or a conversation is needed.
Next steps
If there is a fit, the next step is defined clearly.
Support routing
Active client support issues should be submitted through the support center for tracking.