MP Technology ("MP Technology," "we," "our," or "us") respects the privacy of individuals who visit our website, submit a business inquiry, or otherwise communicate with us. This Privacy Policy explains the information we collect, how we use and disclose it, and the choices available to you.
This Policy applies to the public website and related business-development communications. Information processed for a client during an advisory, project-delivery, or technical engagement is governed by the applicable agreement, statement of work, and any required data-processing or security terms.
1. Information We Collect
We may collect information that you provide directly, including:
- your name, company, industry, work email address, and work phone number;
- the reason for your inquiry and the contents of your message;
- information provided through email, telephone, meetings, or other business communications; and
- other information you voluntarily provide.
When you use the website, we and our service providers may also process technical and usage information such as IP address, browser and device information, referring page, pages viewed, timestamps, security events, and similar diagnostic data.
2. How We Use Information
We may use information to:
- respond to inquiries and evaluate potential business relationships;
- communicate about advisory, project-delivery, and targeted technical services;
- prepare for or administer an engagement when requested;
- operate, secure, troubleshoot, and improve the website;
- understand website use and content performance;
- maintain business, legal, accounting, and communication records;
- prevent fraud, abuse, or security incidents; and
- comply with legal, regulatory, and contractual obligations.
We may also aggregate or de-identify information for lawful business and analytical purposes.
3. Service Providers and Disclosures
We may disclose information to service providers that support our website and business operations. Depending on how you interact with us, these providers may include:
- Cloudflare for website hosting, delivery, and security;
- Salesforce for inquiry and customer-relationship management;
- Google reCAPTCHA for spam and abuse prevention;
- Umami for website analytics;
- Zoho Assist when an authorized remote support session is initiated;
- customer portal, invoicing, communications, and administrative providers; and
- legal, accounting, insurance, and other professional advisors.
These providers process information under their own terms and privacy practices and, where applicable, on our behalf. We may also disclose information when required by law, to protect rights or safety, to investigate misuse or security incidents, or in connection with a business transaction.
MP Technology does not sell personal information for monetary consideration.
4. Analytics, Security, and Similar Technologies
The website uses analytics, security, and anti-abuse technologies to understand site performance, protect forms and systems, and identify misuse. These technologies may process technical identifiers and usage information. Your browser or device may provide controls that limit certain storage or tracking technologies, although doing so may affect website functionality.
5. Data Security
We maintain administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, or destruction. Safeguards are selected based on the nature of the information and the risks involved. No website, transmission method, or storage system can be guaranteed to be completely secure.
6. Data Retention
We retain information for as long as reasonably necessary to respond to inquiries, manage business relationships, maintain appropriate records, comply with legal and contractual obligations, resolve disputes, and protect legitimate business interests. Retention periods vary according to the information and its purpose.
7. Your Choices and Privacy Requests
Depending on applicable law and your jurisdiction, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing. We may verify your identity and may retain or decline to remove information where permitted or required by law.
You may opt out of marketing email by using the unsubscribe mechanism in the message or by contacting us. This does not affect transactional, project, account, security, or administrative communications.
8. Third-Party Sites and Services
The website links to third-party services, including the Customer Portal and remote-support platform. Those services are governed by their own privacy notices and terms. MP Technology is not responsible for the privacy or security practices of third parties.
9. Business Audience and Children's Information
The website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children through the website.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our website, business practices, service providers, or legal requirements. The current revision date is displayed on this page.
11. Contact Us
Questions or privacy requests may be directed to:
MP Technology
Email: privacy@mpitservices.com
Phone: (234) 803-8770
Contact Page: Contact MP Technology